FAQs
Does OnePlus offer a warranty?
OnePlus offers a warranty for one year which begins when the deal commences. Repair and replacement services covered by the warranty will be free, this includes handling and delivery.
Does OnePlus have a reward program?
OnePlus offers a service called the Red Cable club, which operates as both a members club and a rewards scheme for loyal customers. Membership is free for all OnePlus account holders and offers access to unique discounts, gifts, and access to community forums. Importantly, the Red Cable club also unlocks the Red Coins shop, which is your typical reward scheme where you can spend points earned with purchases on unique accessories and gifts.
Does OnePlus offer military or student discounts?
Yep! The official OnePlus site operates a discount program that applies to students, those associated with the military, OnePlus employees, and those designated as key workers (first responders, for example). Currently, discounts are capped at up to 30% off for students and 10% off for other eligible discount holders. Legitimate ID will need to be provided to prove your eligibility (and a OnePlus account).
Are Oneplus phones unlocked?
Phones bought directly via the OnePlus site are unlocked. That means if you do pick up a device via the official store it should be compatible with AT&T, Verizon, T-Mobile, and all sub-carriers on their networks. As always, however, you'll want to check at the specific carrier site to make sure your device is compatible before you port your number over.
How can I contact OnePlus?
If you want to speak to a member of OnePlus, you can call +1 833 777 3633 between 9am - 9pm Mon to Friday, and 10am - 8pm on Saturday or Sunday (EST). You can also find plenty of FAQs that answer common questions on a dedicated page on their website.
Hints and Tips
Trade in an old device: Like many other retailers, OnePlus operates an excellent trade-in program that you can use to your advantage if you're looking to upgrade. Got an old phone lying around? Hand it over as part of a trade towards a shiny new device and you can score up to $780 off your next OnePlus. Trade-in values can vary wildly between brands, but this is generally the easiest (and best) way to get a discount on your next device.
Subscribe to the newsletter: Here's a small pro tip - subscribe to the OnePlus newsletter. This particular hint won't secure you a discount on your next phone, but it's an easy way to get a 10% site-wide discount on accessories at OnePlus. If you think you'll need some cables or a new case for your fancy new phone then don't forget to sign up - which you can do by scrolling down to the bottom of the page on the OnePlus website.
Install the OnePlus app for up to 30% off accessories: Another way to get a 10% discount on accessories at OnePlus is to install the OnePlus app. While likely not stackable with the newsletter discount, it's a great idea to install the app either way as it'll also unlock the refer-a-friend feature (see below), and the option to opt-in to Lucky Draw events.
Refer a friend: Offered uniquely via the OnePlus app, the OnePlus Invite-a-friend scheme offers the chance to earn OnePlus coupons for every new member you sign up as a OnePlus member. Currently, the rewards range from a $10-off coupon if you initiate a new member signup, to a $35-off coupon for signing up two new members who then go on to purchase items at the OnePlus store.
Become a Red Cable Club member: OnePlus has a great rewards scheme called the Red Cable Club. It offers not only reward points for loyal customers but gifts, exclusive discounts, and access to community forums. Membership is free so it's a great idea to sign up if you're thinking about making your next device a OnePlus.
How to use OnePlus coupons
1. Browse this page for an eligible OnePlus coupon, click an entry to open the pop-up, then copy the code to your clipboard.
2. Next, navigate to the OnePlus site using the provided link and add an eligible product to your shopping basket.
3. Click on your basket in the top right corner of the page to get to check out
4. At the first stage of check out at the bottom of the page in the 'order summary' section you'll find a field to 'enter voucher code'. Paste your OnePlus promo code into this field and hit the 'OK' button to apply your discount.
How we source coupon codes
Whether it's through our affiliate networks, the depths of the world wide web, or our connections with big name brands, here at TechRadar we use every tool at our disposal to source the latest codes. Our coupons team updates each of our pages multiple times a week with the most recent deals, including exclusive coupons negotiated by our Commercial team. We also include the latest sales info directly from retailers to offer the most up-to-date discounts around.
How we test coupon codes
Each coupon you find on TechRadar has been tested before being uploaded by our dedicated Deals & Offers teams. You’ll see a range of offers, from free shipping to student discounts, with savings available on all kinds of products & services. To make sure every coupon is ready to use, we don’t list any user-specific or one-time codes.
We also include all relevant information about coupons, such as expiry dates and any terms & conditions, near the ‘Get Code’ button. You can see the details for an individual offer by clicking on the ‘Terms & Conditions’ text below the code and expanding the code area.
What to do if a coupon code doesn’t work
Although we do our best to ensure all listed codes are tried & tested, sometimes coupons expire or terms & conditions are changed before we can update pages. Our team works hard to make sure our coupons are active and work as intended, and should you encounter an issue when using one, we’ll work just as hard to help.
The best place to start is by checking the requirements. Click “View terms and conditions” to expand the code section and see any guidance on your chosen coupon. For example, you may need to meet a minimum spend, add other items to your basket to qualify for a multibuy offer, or confirm that your chosen code applies to the items in your basket (i.e. 10% off laptops).
If you’re still having issues using your code, you can email our customer service team on coupons.techradar@futurenet.com. Include as many details as possible - such as which code you used and which coupon page it’s listed on so our team can address your issue as fast as possible.
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Using this model means we can offer our coupons to our customers free of charge. You won’t pay any fees to add your chosen coupon to your basket - you’ll simply pay the final order total once your discount has been applied.
If you want to find out more about TechRadar’s coupons pages, you can visit our dedicated page on How We Source Coupon Codes and How to Use Them for more information.
